Our client projects frequently involve processing highly confidential, sensitive, and private information. In today’s environment, our clients need to know their documents and data are secure and safe.

Data Entry Security

Secure Data Entry Practices

SOC 2 Compliance

SOC 2 is a voluntary compliance standard for service organizations, developed by the American Institute of CPAs (AICPA), which specifies how organizations should manage customer data. The standard is based on the following Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy. Compliance with SOC 2 requirements indicates that an organization maintains a high level of information security. Strict compliance requirements (tested through on-site audits) help ensure sensitive information is handled responsibly. Axion is currently preparing for a SOC 2 audit, the results of which will be available in the 4th quarter of 2022.

Drata – Compliance Monitoring

To assist with compliance audits, Axion utilizes Drata, “a security and compliance automation platform that continuously monitors and collects evidence of a company’s security controls, while streamlining workflows to ensure audit-readiness.” The Drata platform allows Axion to stay up-to-date with the latest requirements and changes, while also acting as a centralized location for tracking personnel and device compliance.

Axion maintains consistent communication with Drata’s audit and compliance experts to futher our transparency and effectiveness throughout this yearly process. Our company strives to provide the most secure and efficient means to data entry and processing for clients, which is promoted through our usage of the Drata platform.

Google Cloud Platform

Axion’s entire computing infrastructure resides on the Google Cloud Platform (GCP) which offers the most secure environment possible. All data is encrypted in-transit and data stored on persistent disks is encrypted under 256-bit AES and each encryption key is also encrypted.

Google maintains certifications with regular audits for SSAE16, ISO 21017, ISO 21018, PCI, FedRAMP, and HIPAA compliance. According to Google, “Certifications such as these provide independent third-party validations of our ongoing commitment to world-class security and privacy, while also helping our customers with their own compliance efforts.”

Redundancy & Backup

As of 2022, there are 44 Google Cloud Platform data centers (13 in the U.S.) across 15 cities throughout the world, and data is stored redundantly in at least two regions. “Snapshots” of Axion’s entire network are created nightly and retained for 7 days. In addition, all of Axion’s data is backed up once each hour and maintained on a separate cloud platform.

Restricted Access

Axion’s firewall rules allow access only to devices whose IP addresses are stored in Axion’s firewalls. Data entry operators have only browser access to published applications and no access whatsoever to a desktop.

Nothing Leaves our Network:  Axion’s data entry systems employ a thin client model, which means all processing is done on the server side. All images, data, and processing remain within the secure GCP network. Data entry operators cannot print or download images or data.

Privacy

When privacy requirements demand it, we can “split” the image and have different parts of the document keyed by different data entry teams. This means that a single data entry operator would never have access to an entire document. This is a complex process, requiring additional programming, and is employed in only a few rare circumstances.

Contact us today to request more information about our standards regarding data entry quality. We serve businesses and other clients throughout the United States.

 

Get Started

Have pre-sales questions about our data entry services, data verification, Internet research, or data entry staffing & management services? Simply give us a call at 800-493-2630, fill out our form, or send an email to Sales@axiondata.com.

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