No matter how big or small the project, quality is our first priority. Accuracy is essential and expected. After-the-fact sampling and proofreading (sight verification), is costly, slow, and equally subject to error. Instead, Axion’s data entry services builds quality into the process, using automated verification methodologies and programmed procedures. We strive to achieve the highest degree of accuracy possible using the methods best suited to our clients’ project specifications, their personal requirements, and cost budget.
When we design the data entry program for each project, we use field validations extensively, along with table lookups, formulas, and data-type restrictions. This includes standard or custom check-digit formulas, city, state, and zip code lookups from Postal Code tables, as well as any type of customer-specific data (for example, vendor or customer lists, and product or parts lists).
Over the years, we have determined initial accuracy ranges from 96%-98% depending on the type of information (numeric or alpha-numeric). When the nature of the application demandes even higher levels of accuracy, selected fields or entire documents can be verified. This applies to recognized text from OCR/ICR/OMR engines, as well as data that is keyed. After data has been keyed once (or recognized), it is keyed again by a second independent operator. As each keystroke is made, the system flags any differences, which are then verified and corrected by the second operator, or sent to a third, senior-level operator for resolution.
Undeliverable mail is costly, especially for organizations handling large direct mail programs. To reduce this cost and assure the cleanest address data possible, we utilize CorrectAddress® from Experian (https://www.experian.com/small-business/address-validation) to verify, correct, and format the addresses entered in accordance with USPS CASS standards. As each address is keyed, it is instantaneously validated against a database of all current US addresses and normalized to USPS mailing standards.
As an add-on, be sure to ask how we can append latitude and longitude to your address records based on the Zip+4. This lets you determine which of your business locations is closest to each person in your database, which is a valuable tool for any business owner.
Axion carefully screens and trains proficient, experienced data entry operators All work is performed exclusively by domestic U.S. operators. We have a workforce ranging in size from 40-100 operators at any given time, depending on work volume. Most of our operators have been with us for years; some since the beginning, resulting in a highly skilled workforce, first-class service, and of course, better data entry quality.
Contact us today to request more information about our standards regarding data entry quality. We serve businesses and other clients throughout the United States.
